Frequently Asked Questions

Everything you need to know about partnering with DigiLabss. No agency double-talk or vague promises.

Pricing & Retainers How does DigiLabss structure its pricing and retainers?

We operate on a transparent monthly sprint retainer plus a small performance bonus tied directly to qualified revenue generated. There are zero hidden percentage markups on ad spend, and all media accounts remain 100% owned by your company.

Pricing & Retainers What is the minimum recommended monthly ad spend?

We manage campaigns across a range of budgets, from under $1,000/month for testing and local campaigns to $15,000+/month for scaling brands. We structure ad sets to gather statistical conversion data efficiently at each tier.

Performance & Contracts Are we locked into long-term annual contracts?

No. Our initial engagement is a focused 90-day sprint to audit, rebuild, and scale your acquisition funnel. Following the 90-day sprint, agreements convert to rolling month-to-month terms with a simple 30-day cancellation notice.

Performance & Contracts Do you offer performance guarantees?

Yes. If we fail to hit agreed-upon KPI milestone thresholds outlined in our 90-day sprint roadmap, our team works for free during the following month until the milestone is satisfied.

Onboarding & Timeline How quickly can our campaigns go live after signing?

Most clients launch within 7 to 10 business days. During this window, we conduct tracking audits, configure server-side conversion APIs, set up UTM attribution, and deliver the initial batch of creative concepts for your review.

Attribution & Tracking How do you track leads in the post-cookie, iOS 14.5+ era?

We deploy server-side Conversions API (CAPI) for Meta, Google Enhanced Conversions, and first-party cookie session tracking. Every form fill, calendar booking, and phone call is mapped back to the campaign, keyword, and creative that initiated it.

Technology & Web Speed Why does DigiLabss build pre-rendered static sites instead of WordPress?

Standard WordPress sites suffer from database bottlenecks, plugin vulnerabilities, and slow mobile loading speeds that destroy ad conversion rates. Pre-rendered HTML deployed to edge CDNs loads in under 0.8 seconds worldwide, giving your campaigns an immediate 30%+ lift in conversion efficiency.

Technology & Web Speed Can our internal marketing team still update content without a developer?

Yes! We configure user-friendly headless content management tools that allow your team to add blog posts, case studies, and update copy in real time without writing a single line of code.

Have a Question Not Listed Here?

Talk directly with our managing partners. We provide straightforward answers with zero high-pressure sales tactics.