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$1M+ in sales for a luxury dessert brand, without discounting

How a luxury tart brand in Hong Kong scaled online sales at a 5.3x average ROAS while keeping its exclusive positioning.

Industry
Food & beverage (luxury desserts)
Location
Hong Kong
Platform
Meta Ads (Facebook + Instagram)
Ad Spend
$250K+
Average ROAS
5.3x

About the client

A premium luxury tart brand in Hong Kong, known for ingredients like Osciètre caviar and 24K gold flakes, and for high-end corporate and personal gifting.

The challenge

The brand needed to drive online sales at scale without losing its exclusivity. Luxury can't be sold with mass-market tactics or discounts, so the ads had to build prestige and desire while still driving purchases.

The goal

Scale online sales profitably through paid ads, without discounting and without diluting the brand.

What we did

  1. Built a multi-tier ad strategy

    Combined prospecting, retargeting and VIP audience segments, each with its own message.

  2. Used luxury storytelling

    Created ads that showed the craftsmanship and premium ingredients, building exclusivity while adding urgency to buy.

  3. Targeted high-value buyers

    Focused on affluent shoppers, corporate gift buyers and high-net-worth individuals.

  4. Scaled spend profitably

    Reduced the cost per purchase while increasing budgets.

Results

$1M+
Sales from paid ads
$250K+
Ad spend managed
5.3x
Average ROAS across all campaigns
186+
Purchases per campaign
None
Discounts used

Proof

Results summary: $1M+ sales from paid ads, $250K+ ad spend, 5.3x average ROAS, 186+ purchases, no discounts
Results summary
Meta Ads Manager campaigns, last 7 days: $6,340.52 spent, 12 purchases, $21,819 purchase value, 3.44 average ROAS, top campaign at 5.37 ROAS
Ads Manager: one week of sales campaigns
Meta Ads Manager campaigns, February 2024: 1,245 prospecting and 892 retargeting catalogue purchases, 2.93M reach, $54,033.21 spent
Ads Manager: prospecting, retargeting and video campaigns, Feb 2024
Two Facebook ads showing a wooden gift box of luxury tarts, with a caviar tart in the centre
Gift box ads
Instagram ad for a potato salad caviar tart with an Order now button
Instagram product ad
Instagram carousel ad showing a cut caviar tart, captioned New Flavors, Same Bliss
Instagram carousel ad

Key learnings

  • Luxury brands win online with storytelling, not discounts.
  • Separate audiences need separate messages: new prospects, past visitors and VIP customers.
  • Corporate gifting is a high-value audience for premium food brands.

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